Frequently Asked Questions

We accept secure online payments as well as Cash on Delivery (COD) on eligible orders.

Yes. Online payments are processed through secure payment gateways designed to keep your transaction information protected.

If you need to cancel your order, please contact us as soon as possible at support@everbond.co.in. Cancellation may not be possible once the order has been shipped.

Orders are generally delivered within 3–4 days depending on your location and courier service.

Yes. We offer free shipping across India on eligible orders.

Once your order is shipped, tracking details will be shared with you through the contact information provided during checkout.

Yes. EVERBOND jewellery is packed in gift-ready packaging, making it perfect for birthdays, anniversaries and other special moments.

Absolutely. You can enter the recipient's delivery address during checkout and send your EVERBOND gift directly to them.

Yes. Each necklace comes with a meaningful message card designed to make the gifting experience more personal and memorable.

If your jewellery arrives damaged, incorrect, or you have an eligible issue, please contact us within 3 days of delivery. Please refer to our Returns & Refunds policy for complete details.

Please contact us at support@everbond.co.in as soon as possible with your Order ID and clear photos/videos of the product and packaging.

For any questions or assistance, email us at support@everbond.co.in. We'll be happy to help.